| I have never had to deal with a designer, where do I
begin? We are normal people just doing a job, just like you. Friendly , approachable but committed to giving the best service that we can for our customers. What does Yellowduck Design do? Essentially we at Yellowduck Design take away all the hard work of making your publicity, magazine, brochure or catalogue look good. You use us so that you can get on with what you do best, your job. We have many years experience of helping customers achieve their goals. Primarily we design and produce magazines, brochures and catalogues.
Why should we use Yellowduck Design rather than someone else? Yellowduck Design has been designing magazines since 1987. We therefore have experience of different types of magazine, types of business that they operate in and of course different customers. All our customers come back so we must be doing something right! What is the timescale? It obviously depends upon what is involved. A small advert might even be the same day, a big 80 page catalogue or magazine can take many months from start to finish. If a timescale is really important we will of course do everything to make it happen for you. Please build into your equation that printing can take time too, usually one week, but sometimes more if complex. How do we work together, I might work hundreds of miles away from you? We do not typeset the words, these are usually already typed out into Word or other text files. You simply supply these to us and we integrate these into your magazine or brochure. We have broadband email so the file size does not matter. The photos can be emailed to us as well if they are good enough. The majority of our proofs to you are on-line email using Adobe Acrobat, a PDF file. All new computers have Acrobat so can read PDFs. If you do not have this program it is free to download from http://www.adobe.com/acrobat. Some of our customers have never met us, all of the production work is via email and post. It works! What do I need to do to get my job ready for you? Most printed items are essentially words and pictures. Our job it to both make it look good and to be easy to understand. A rough idea of the running order of articles and which photos go with which articles is usually all we need. If there are adverts then we need to know which adverts go with which article. A rough layout guide is helpful and we can help you with this. What companies do you do work for? Over the years we have worked for many household name companies, incuding Sainsburys, Lloyds TSB, Lloyds Register of Shipping, RAC, DVLA, as well as several local authorities including Rochford, Hastings, Rother, Tonbridge, Alnwick, South Cambridgeshire and Brighton & Hove. In addition many smaller companies, too many to name, mainly local to our south Sussex location. Whether you are 30,000 employees or a ‘one man band’ you get our same attention to detail and dedication. Typography We design magazines that look great and receive good feed-back for you. We do this with an attention to detail, giving each job an individual approach, they don’t all look the same. One of the ways of doing this is by the use of innovative typography, typography as well as our creating illustrations which are usually more apt than a bought in image. see Illustrations Can you arrange a printer for me? Yes of course. With printers it is ‘horses for courses’ so it is important to use the right printer for the right job. We regularly use half a dozen different sized printers, it depends upon what it being produced as to which we use. Some customers already have a printer that they always use, we can liaise direct with them if you want, supplying them with the job ready to print on CD. How much does it cost? It obviously depends upon what you want. Small items like advertisements and leaflets are usually charged either hourly or per item, Regular magazines are usually charged per page as the number of pages can vary between issues. Usually we quote you prices, one for the design and one for the printing, so that should you require a reprint you will know the cost. Do I have to pay vat? Yes and No, it depends upon what is being produced. Yellowduck Design is vat registered so most items will be chargeable for vat. It depends upon what is being produced. Everything except magazines, brochures and catalogues does carry vat, which will be added to the invoice. Magazines, brochures and catalogues are vat exempt as this would be a "tax on reading". To confuse you more there is no vat on these items only if we supply the WHOLE magazine for you (that is design and print) then there is no vat. However, if we merely design and supply to a third party printer then there is vat. Confusing isn't it? As stated above we always quote beforehand, please check as we cannot argue with customs and excise, their word is final on this... What are your payment terms? Unless anything else is arranged, 50% of the total job (design and print) upon commission and 50% upon delivery. Quoting beforehand We quote all jobs large or small before commencement. Yellowduck Design is a straightforward sort of company with no hidden extra charges, no gobble-de-gook, no bull. You’ll always get a proof so there’ll be no unpleasant surprises when the printing comes back. What more can you ask for? Occasionally it becomes necessary to requote as the specification changes, for instance an increase in page numbers, in which case we requote for you. Buying in photos Sometimes you might request a photo of a particular place or situation. Whilst we have a large photo library sometimes we have not got what you want. If this is the case we can buy them in from specialist companies, or if required we have access to good photographers who we can commission. Both these options can be quite expensive, and would be quoted for in advance. |
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